Your trusted partner for seamless import, compliance, and distribution solutions in Indonesia. We navigate complex regulations so you can focus on growing your business.
Import & Compliance Policy
BPOM Compliance
Rigorous safety standards
Halal Certification
Complete certification management
Customs & Taxation
Expert navigation and optimization
Risk Mitigation
Proactive strategies
WMI ensures all imported food, drugs, and cosmetics meet Indonesia's National Agency of Drug and Food Control standards through comprehensive registration, labeling, and ingredient verification. We manage the entire Halal certification process with BPJPH, including documentation and audits. Our customs expertise optimizes duties by leveraging ASEAN trade agreements, while our proactive risk strategies include contingency planning and partnerships with licensed customs brokers.
Licensing & Legal Support
API & NIK Procurement
Secure essential import identification numbers
Regulatory Updates
Quarterly compliance briefings and alerts
Business Registration
PT PMA setup and permit assistance
WMI provides comprehensive licensing support, securing essential permits like API (Importer Identification Number) and NIK (Customs Identification Number), along with sector-specific licenses for regulated industries such as pharmaceuticals. Our team stays ahead of regulatory changes, delivering quarterly compliance briefings and real-time alerts on import/export law updates, including restricted product lists. We also assist with PT PMA (foreign-owned company) establishment, tax ID (NPWP) registration, and regional business permits (SIUP) acquisition.
Warehouse & Distribution Excellence
GDP-Compliant Storage
Temperature-controlled warehouses with 24/7 monitoring systems ensuring product integrity from 2°C–8°C for pharmaceuticals and ambient conditions for FMCG goods.
IoT-Enabled Inventory Tracking
Real-time stock monitoring through client-accessible platforms like SAP S/4HANA, providing live inventory levels and automated expiry alerts.
Nationwide Distribution Network
Comprehensive coverage of Tier 1–3 cities through strategic partnerships with Indonesia's leading logistics providers, offering same-day delivery in Jakarta, Surabaya, and Medan.
Retail & Marketplace Strategy
Retail Agreements
We negotiate optimal shelf space, promotional opportunities, and favorable payment terms with major retailers including Alfamart and Indomaret. Our team professionally manages POSM (point-of-sale materials) placement to maximize your brand visibility.
E-Commerce Compliance
Our specialists ensure your product listings fully comply with Shopee and Tokopedia regulations, including substances restrictions and image standards. We provide comprehensive management of customer reviews and dispute resolution.
Dynamic Pricing Tools
Our advanced pricing systems automatically adjust to competitor activities such as Lazada flash sales while maintaining MAP (Minimum Advertised Price) compliance across all platforms.
Pricing & Business Ethics
Transparent Cost Structure
We provide a complete breakdown of all landed costs, including CIF, duties, VAT, and handling fees. Our commitment to transparency means no hidden markups or unexpected charges, allowing you to plan your budget with confidence.
Ethical Sourcing Standards
WMI exclusively partners with suppliers who have been thoroughly audited for labor and environmental standards, including SMETA and RSPO certifications. We maintain strict zero-tolerance policies regarding bribery and kickbacks.
Client-Centric Approach
Our pricing structures are designed to build long-term partnerships rather than maximize short-term profits. We regularly review our costs to ensure you receive competitive rates while maintaining service excellence.
Tax & Financial Optimization
Strategic Zone Utilization
Leverage bonded zones and special economic areas for duty exemptions and tax advantages
VAT Deferment Strategies
Implement legal approaches to optimize cash flow through appropriate tax timing
Comprehensive Reporting
Receive quarterly tax summaries and audit-ready transaction records
Government Relations
Benefit from our established relationships with tax authorities
Data Protection & Confidentiality
Advanced Encryption
AES-256 encryption for all data at rest and in transit
Access Controls
Role-based permissions and multi-factor authentication
Customizable NDAs
Comprehensive agreements covering IP protection
Security Testing
Annual penetration testing and vulnerability assessments
At WMI, we implement bank-grade security measures to protect your sensitive business information. Our comprehensive NDA framework can be customized to address specific concerns, including intellectual property protection, non-solicitation clauses, and appropriate penalty provisions for any breaches. Your data security is our priority.
Client Success Stories
Global Pharmaceutical Company Enters Indonesian Market
A leading pharmaceutical multinational faced complex regulatory hurdles when introducing temperature-sensitive products to Indonesia. WMI secured all required BPOM certifications within 4 months (industry average: 7-9 months) and established GDP-compliant cold chain distribution reaching 85% of hospitals nationwide, resulting in 40% faster market penetration than projected.
European Food Brand Achieves Halal Certification
A premium European food manufacturer needed Halal certification for 28 product variants. WMI managed the entire BPJPH process, including reformulation guidance for 5 products, documentation, and audit preparation. All certifications were secured in a single application round, saving approximately 4 months in market entry timeline and 30% in certification costs.
E-Commerce Brand Expands Retail Presence
An online-only personal care brand sought to establish physical retail presence. WMI negotiated prime shelf positioning in 1,200+ Alfamart and Indomaret locations and implemented a coordinated marketplace strategy across Tokopedia, Shopee, and Lazada. Within 6 months, the client achieved 42% sales growth and a 15% reduction in customer acquisition costs.
Why Choose PT. World Mark Indonesia
PT. World Mark Indonesia consistently outperforms industry standards across key metrics. Our BPOM approvals are processed in 5 months versus the industry average of 8 months. We clear customs in just 3 days compared to the typical 7 days. Our distribution network reaches 85% of Indonesia's population, well above the 60% industry standard. Most importantly, our 94% client retention rate demonstrates our commitment to excellence and long-term partnerships.